Planning Your Visit

View CBSO Concert Venues in a larger map

 British Rail logo By Rail, Birmingham New Street Station
Upon leaving the train, head towards the 'B' end of the platform.
Follow signs for "Way out/ Victoria Square". Taxis are available from the station.

Coach logoBy Bus
Please contact the Centro Hotline on 0121 200 2700 or your local operator for information and timetables.

Plane logoBy Air, Birmingham International Airport
Situated at junction 6 of the M42
Journey time approximately 30-40 minutes to City Centre.

Travel Links

Birmingham International Airport
Gateway to Central England

Travel West Midlands
West Midlands Bus Transport

National Rail

Network West Midlands

Visit Birmingham

How to Attend

Let us move you in more ways than one! Sit back, relax and travel in comfort right to the doors of Symphony Hall for world-class music-making from the CBSO. The CBSO provides a coach connection service from various locations in the West Midlands to the doors of Symphony Hall, Birmingham for only £7.50 return. Click here for more information.

Arriving at Symphony Hall

You may be aware that some work has recently been undertaken on the area around the front entrance to the ICC and Symphony Hall. The purpose of this work is to create a safer and more secure area for customers and visitors. From 1 April 2010 it will no longer be possible to drop people off directly outside the entrance (via King Alfred Place). Instead, the drop-off point will be on Cambridge Street, near to the mini roundabout. Staff will be available there to assist Symphony Hall patrons into the building if necessary. Groups arriving by coach will only be allowed access onto King Alfred Place (KAP) if they have provided details in advance of their coach company to the Box Office. Taxis will not be permitted access.

Where to Park
 There is car parking at the Q-Park car park, Brindleyplace - 2 minutes' walk from Symphony Hall or at The Mailbox car park.
The Mailbox

Information for Disabled Patrons

Disabled Patrons Information

A range of tickets – including a free ticket for disabled patrons who need the assistance of a companion – and services are available for CBSO concerts at Symphony Hall, Town Hall and CBSO Centre. If you register on the scheme, you won’t have to tell the Box Office and venue staff about your practical needs every time you book tickets and come to a concert. To find out more, or to join the Access Scheme, please click here, email or call 0121 780 4949.

For further information on facilities for patrons with disabilities, including the infra-red system for the hearing impaired, please contact Symphony Hall (for Symphony Hall/Town Hall) on 0121 780 4949 or CBSO Centre on 0121 616 6532. Receivers are available from the Performance Manager at the concert. Guide dogs welcome.

Spaces for patrons who need to stay in their wheelchair during the performance are on the Stalls/Upper Circle levels of Symphony Hall, and Stalls/Circle levels of Town Hall, and are available at CBSO Centre.

Blue Badge holders can prebook the drop-off facility at Symphony Hall by calling 0121 780 4949. You will be issued with a ticket to present on arrival to the barrier Security Officer. NB drop-offs must be pre-booked at least 24 hours in advance.

A limited number of parking spaces for disabled people driving themselves is available at Town Hall & Symphony Hall, allocated by ballot. Deadline for application: 9 June, call 0121 780 4949. Spaces left following the ballot can be booked from 9 July.

Limited space is available at CBSO Centre for Blue Badge holders driving themselves. Call 0121 616 6532 in advance with your Blue Badge number & vehicle registration.

Due to the demand for spaces, please note that parking reservations cannot be made for concerts for which you are not also booking tickets, or already hold tickets.

For further information about parking for Blue Badge holders in Birmingham, visit the City Council’s Blue Badge Parking page.

Call 0121 616 6534 for a free brochure or an audio-CD version.

Where to Stay and Eat



Marriott HotelHilton Garden Inn

The Eaton Hotel