Booking Information 2012/13

September 2012 - June 2013

How to book
Online: select your concert and click on the ‘Book now' link to book online. Please note that only full-price tickets are available online. For events listed on this site promoted by other venues/companies, please note other pricing/discount policies may apply.
By phone: 0121 345 0600
By post: Download our booking form and follow the instructions
In person: Visit Symphony Hall Box Office. Opening hours 10am-6pm Monday to Saturday & 12pm-4pm Sunday and Bank Holidays. Opening hours may be extended on concert days.

Please note that a £2.50 fee per transaction is charged by THSH Box Office on all bookings, except purchases made in person.

Seating Plans and Ticket Prices:
Download our Symphony Hall seating plan for 2012/13 Season.

Discounts and Ticket Types:


Choose 3 or more concerts and simply book them all in one go to enjoy money off and a range of great benefits. Click here for full details of Symphonic Selection concert packages. (Symphony Hall and Town Hall concerts only. Online booking not available.)


Bring a group of 11 or more people – it could be family, friends, colleagues or members of a group of society – and receive a 20% discount plus one free ticket for every 10 tickets purchased (per performance). You can also take advantage of a free reservation facility, discounted concert programmes, the chance to meet a CBSO musician in the interval, a £5 ticket price for accompanied children aged 16 or under, and a copy of the CBSO’s MusicStand magazine for the group organiser. Click here for full details, or call Eva Wuestum on 0121 616 6534.

To reserve or book tickets, call group bookings FREE on 0800 358 7070 or write to Group Bookings, THSH Box Office, Symphony Hall, Broad Street, Birmingham B1 2EA.

Please note: If you are bringing a coach to Symphony Hall and and would like to drop off outside the front doors, you will only be allowed access through the barrier if you have provided details in advance of your coach company to the Box Office.


Let us move you in more ways than one! Sit back, relax and travel in comfort right to the doors of Symphony Hall for world-class music-making from the CBSO. The CBSO provides a coach connection service from various locations in the West Midlands to the doors of Symphony Hall, Birmingham for only £7.50 return.

FAMILY TICKETS from £20 (for Symphony Hall & Town Hall)

Adult - £15, Child - £5. Families are very welcome at CBSO concerts. The family ticket price is available for 1 or 2 adults accompanied by 1 or more children aged 16 or under, up to a maximum group of 6 people. Available in all areas, subject to availability. If you have any queries about the suitability of a performance for your family, please enquire when booking.

Please note that Family Tickets are not available to book online. Call the Box Office on 0121 345 0603.


Anyone in full time education, and all young people aged 25 and under, can purchase remaining tickets on the day of the performance for £5 - see below for more details. Please don’t be offended if we ask for proof of eligibility!

Through our Stay Tuned scheme, a limited number of discounted tickets are available to school groups and youth music ensembles. If you are interested in bringing a group of young people to a concert, or want to find out about other ways to get involved with the CBSO click here or contact the Learning and Participation team on 0121 616 6546.


We offer 50% off full-price tickets to all disabled patrons. If you require a companion, their ticket is also halfprice. Proof of eligibility may be required. Disabled Patrons can combine this 50% discount with Concert Package discounts. For further information about access, click here.


Standby tickets are available from from 1pm on the day of each evening performance and 10am for matinée concerts (Symphony Hall & Town Hall concerts), and from CBSO Centre one hour before CBSO Centre performances. Please come early to avoid queues. All standby tickets are issued subject to availability and on production of valid and suitable identification (one standby ticket per valid identification used). Please note the CBSO reserves the right to allocate standby tickets in certain areas of the hall:

• Patrons aged 60+ (Symphony Hall & Town Hall only) receive 10% discount;
• Patrons who are benefit recipients can purchase tickets for £5 at all three venues (qualifying benefits: Income Support, Pension Credit, Job Seekers Allowance and Disability Tax Credit);
• Holders of ‘Passport to Leisure’ cards can purchase Circle tickets for £26, and seats on all other levels for £18 at Symphony Hall and Town Hall (one ticket per Passport holder), and receive £1 off a full-price ticket at CBSO Centre.


CBSO Gift Vouchers for CBSO promoted concerts at Symphony Hall are available in all denominations and can be redeemed at Symphony Hall Box Office as payment or part payment for CBSO concert tickets. To order gift vouchers or for more information, please call the CBSO on +44 (0)121 616 6500.

Please note:
Only one discount can be applied to any ticket. Special Offers, discounts and concessions cannot be combined. The information on this page applies to CBSO-promoted concerts at Symphony Hall, Town Hall and CBSO Centre (Centre Stage and Notelets). For events on this site promoted by other venues/companies, other pricing and discounting policies may apply; please enquire when booking.

Please note that only full-price tickets are available to book on-line.